They say attitude is a choice. I believe that that choice is one of the biggest you’ll make on a day-to-day basis, particularly in the workplace.
Who Does My Attitude Affect?
First, your attitude affects yourself, obviously. If you accidentally spill coffee on your clothes before work and you have to change and be late, if you get to work and something happens so that you have to stay late to fix it, if you are out shopping and they don’t have what you need, or even if you get home and someone has made a huge mess and you find yourself having to clean it up, how you choose to react to those situations will ultimately determine if you’ve had a good day or a bad day. You can either be frustrated and angry and let those things fester all day, or you can, instead, not let it change your attitude, maybe laugh a little about it, and continue being focused and happy throughout the day.
Second, your attitude affects everyone else around you. Period. If you did accidentally spill coffee on yourself and get to work late, only to find out there’s been a huge problem you’ll have to fix, and you let your attitude be angry and grumpy, that touches everyone you interact with throughout the day. This could lead you to be short and irritated with your colleagues, your boss, or even a customer or supplier. Reacting in such a way could lead to an even worse day to follow if those people decide to react the same way in return. Or if you were to shake all of that off and still be pleasant and happy, you could encourage others with your attitude. Maybe one of your colleagues is going through something difficult and, by being kind to them, you have made their day better. Maybe your boss was worried about the problem that made you need to work late, along with the other countless problems that ultimately affect a boss, but you were able to solve it with hard work and a pleasant attitude and now that problem is one less thing they have to worry about. Maybe you gain a loyal client or supplier by the way you react to the problem and your willingness to help solve the problem, rather than add to it. If you choose to have a good attitude, you may even affect those you don’t even know simply by not adding to the chain of bad reactions.
Whether you are a temp, an everyday employee, a manager, or the head of the company, your attitude will affect the way your company works and presents itself. By being a blessing to your coworkers, you will help their days be better and easier. You never know what is going on in someone’s life, so by having a good temper and by simply not adding to their stress or their hurt you may be a great encouragement to them. Maybe they’re simply feeling discouraged by their work performance, but by being patient and kind you can help them grow into a better and more confident employee.
If you are the head of a company, or a top leader, you are particularly on display for how you react to situations, the daily running of the company, and how you treat your employees. If something goes wrong, do you start pointing fingers and yelling at anyone and everyone to blame? Or do you try to find the cause of the problem, help correct it, and instruct those involved so that they can develop their skills and understanding? A good boss with a good attitude attracts good employees who are loyal to the company and who strive to have good attitudes themselves.
I believe Charles Swindoll summed attitude up best when he said:
“The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, than education, than money, than circumstances, than failure, than successes, than what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company… a church… a home. The remarkable thing is we have a choice every day regarding the attitude we embrace for that day. We cannot change our past… we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude. I am convinced that life is 10% what happens to me and 90% of how I react to it. And so it is with you… we are in charge of our Attitudes.”
No matter what is going on in your life, you can choose to have a good attitude. Is that choice always going to be easy or even be the first reaction from us? No, but by striving to have a good attitude and encouraging others by your attitude to do the same, life will look much different. Maybe you did spill your coffee, get to work late to find a problem, stay late to fix the problem, run to the store to find that they didn’t have what you needed, and then came home to a mess no one is willing to help you with, but maybe that is the perfect opportunity to laugh at the crazy, change your reaction, and encourage those around you.
What attitude will you choose today?