Customer Success Survey – Credo Software

Thank you for collaborating with Credo Software. To continue to provide the best standard and quality of success, we believe it is important to listen to our clients. Please take a moment to give us feedback on your experience with Credo Software.

Name

First

Last

Company *

Please Rate Your Experience With Credo Software: *

	Very Poor	Poor	Neutral	Good	Great
Technical Knowledge	Very PoorTechnical Knowledge Very Poor	PoorTechnical Knowledge Poor	NeutralTechnical Knowledge Neutral	GoodTechnical Knowledge Good	GreatTechnical Knowledge Great
Helpfulness	Very PoorHelpfulness Very Poor	PoorHelpfulness Poor	NeutralHelpfulness Neutral	GoodHelpfulness Good	GreatHelpfulness Great
Communication	Very PoorCommunication Very Poor	PoorCommunication Poor	NeutralCommunication Neutral	GoodCommunication Good	GreatCommunication Great
Service Efficiency	Very PoorService Efficiency Very Poor	PoorService Efficiency Poor	NeutralService Efficiency Neutral	GoodService Efficiency Good	GreatService Efficiency Great
Professionalism	Very PoorProfessionalism Very Poor	PoorProfessionalism Poor	NeutralProfessionalism Neutral	GoodProfessionalism Good	GreatProfessionalism Great
Troubleshooting	Very PoorTroubleshooting Very Poor	PoorTroubleshooting Poor	NeutralTroubleshooting Neutral	GoodTroubleshooting Good	GreatTroubleshooting Great

Did We Solve Your Issue? *

Quality of Service *

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Credo Developers Worked Well With Us	Strongly DisagreeCredo Developers Worked Well With Us Strongly Disagree	DisagreeCredo Developers Worked Well With Us Disagree	NeutralCredo Developers Worked Well With Us Neutral	AgreeCredo Developers Worked Well With Us Agree	Strongly AgreeCredo Developers Worked Well With Us Strongly Agree
Credo Solution Exceeded Expectations	Strongly DisagreeCredo Solution Exceeded Expectations Strongly Disagree	DisagreeCredo Solution Exceeded Expectations Disagree	NeutralCredo Solution Exceeded Expectations Neutral	AgreeCredo Solution Exceeded Expectations Agree	Strongly AgreeCredo Solution Exceeded Expectations Strongly Agree
Credo Design Was Visually Excellent	Strongly DisagreeCredo Design Was Visually Excellent Strongly Disagree	DisagreeCredo Design Was Visually Excellent Disagree	NeutralCredo Design Was Visually Excellent Neutral	AgreeCredo Design Was Visually Excellent Agree	Strongly AgreeCredo Design Was Visually Excellent Strongly Agree
Solution Integrated With Other Systems	Strongly DisagreeSolution Integrated With Other Systems Strongly Disagree	DisagreeSolution Integrated With Other Systems Disagree	NeutralSolution Integrated With Other Systems Neutral	AgreeSolution Integrated With Other Systems Agree	Strongly AgreeSolution Integrated With Other Systems Strongly Agree
Credo Provided A Reliable Solution	Strongly DisagreeCredo Provided A Reliable Solution Strongly Disagree	DisagreeCredo Provided A Reliable Solution Disagree	NeutralCredo Provided A Reliable Solution Neutral	AgreeCredo Provided A Reliable Solution Agree	Strongly AgreeCredo Provided A Reliable Solution Strongly Agree
Credo Team Implemented Changes Well	Strongly DisagreeCredo Team Implemented Changes Well Strongly Disagree	DisagreeCredo Team Implemented Changes Well Disagree	NeutralCredo Team Implemented Changes Well Neutral	AgreeCredo Team Implemented Changes Well Agree	Strongly AgreeCredo Team Implemented Changes Well Strongly Agree
Credo Responds To Me In A Timely Manner	Strongly DisagreeCredo Responds To Me In A Timely Manner Strongly Disagree	DisagreeCredo Responds To Me In A Timely Manner Disagree	NeutralCredo Responds To Me In A Timely Manner Neutral	AgreeCredo Responds To Me In A Timely Manner Agree	Strongly AgreeCredo Responds To Me In A Timely Manner Strongly Agree

How Could We Improve Our Service?

Service Satisfaction *

	Yes	Maybe	No
Would You Use Our Service Again?	YesWould You Use Our Service Again? Yes	MaybeWould You Use Our Service Again? Maybe	NoWould You Use Our Service Again? No
Would You Recommend Credo Software To A Colleague or Friend?	YesWould You Recommend Credo Software To A Colleague or Friend? Yes	MaybeWould You Recommend Credo Software To A Colleague or Friend? Maybe	NoWould You Recommend Credo Software To A Colleague or Friend? No
Would You Be Willing To Provide A Positive Online Review?	YesWould You Be Willing To Provide A Positive Online Review? Yes	MaybeWould You Be Willing To Provide A Positive Online Review? Maybe	NoWould You Be Willing To Provide A Positive Online Review? No

Any Additional Feedback For The Credo Team?